Answers to common shipping questions.
Practical shipping information and simple parcel tools.
Is ParcelFlow the official DHL website?
No. ParcelFlow is an independent shipping website template, not DHL's official website or an authorized shipping service.
Does my PF reference mean my parcel has shipped?
No. PF references are local records only; they do not establish carrier acceptance.
Can I generate an actual DHL waybill here?
Not with this static HTML/CSS/JS version. Genuine DHL waybills require a secure server-side MyDHL integration and approved credentials.
Why can't another device find my reference?
The prototype saves data to the browser's local storage, not a shared online database.
How do I obtain accurate tracking updates?
Use an authentic waybill number on the shipping carrier's official tracking website.
Where can I read about packaging and customs?
See the shipping guide for a practical checklist, then confirm requirements with your courier.
Does ParcelFlow collect delivery or certificate fees?
No payment processing is implemented in this template. Do not treat an email or uploaded payment letter as proof of a carrier charge.
Ready to prepare a shipment?
Start a request or look up your saved ParcelFlow reference.